MARKLINE
Mark the line
before they cross it.
Markline watches your client Slack channels and email threads. The moment a request drifts out of scope, we draft the change order and the reply — so you charge for the work instead of quietly absorbing it.
It always starts in a thread, never in the SOW.
By the time anyone notices, you've already done the work. The account manager won't bring it up. The client thinks it was included. Margin gone.
- ↳"Can you also do one small thing?" — at 4:48pm on a Friday.
- ↳"I thought that was part of the original deal."
- ↳Three rounds of revisions become seven. Nobody counted.
- ↳The conversation never happens. The invoice does — short.
Jamie's request falls outside the contracted deliverables. We've drafted a change order so you can reply with "yes + price" instead of absorbing it.
Built for the people who quote in days, not seats.
of projects experience scope creep — up from 43% five years earlier.
of agencies rarely or only sometimes charge clients for out-of-scope work.
leaked monthly at 30% of agencies surveyed. Another 57% lose $1K–$5K.
from a client message to a Markline-drafted change order in your inbox.
Three steps. Then it runs in the background like a quiet partner.
Drop in your SOW.
Paste, upload, or paperclip a PDF. Markline reads it the way a careful lawyer would — clauses, exclusions, scope ceilings.
Connect the channels.
Slack workspace, shared email inbox, or Gmail label. We only read threads tied to the project — nothing else.
We mark the line.
When a request crosses, you get a private note: what's out, which clause, and a draft reply that says "yes + price".
Paste a contract and a request. We'll tell you if it's covered.
We don't store anything identifiable; the text is discarded after classification.
Localization isn't covered by the SOW.
The contract is explicit about English-only delivery. Treat this as a change order, not a courtesy.
Not a notification. A document.
When Markline catches a scope drift, it doesn't ping you with a vague alert. It writes the change order — pre-filled with the clause that was crossed, the work involved, and a price range you can edit in one minute.
- Clause referenced inline, not lost in a PDF.
- Suggested hours, plus a defensible price.
- Pre-drafted client reply — kept warm, never accusatory.
- One click to send. One click to ignore. No nagging.
Reference: SOW §3.2 — "Deliverables are limited to a single English-language site."
Requested addition: Full localization of the site (FR + ES), including copy translation, RTL/LTR checks, and CMS field duplication.
No additional cost. + 4–6 working days, ~$6,800 fixed scope.
Priced like the change orders it writes for you.
- 011 active client project
- 021 Slack workspace + 1 Gmail label
- 03Unlimited scope checks
- 04Draft change orders & replies
- 05Weekly margin recap email
- 01Up to 10 active projects
- 02Slack, Gmail, Outlook & shared inboxes
- 03Unlimited scope checks & CO drafts
- 04Per-project P&L & margin dashboard
- 05SOW versioning & clause library
- 06Account-manager & PM hand-offs
- 01Unlimited projects & seats
- 02SSO, audit log, role-based access
- 03Custom redline templates per client
- 04API + webhooks (Harvest, QBO, Xero)
- 05Dedicated onboarding & CSM
- 06Data residency: EU / KE / US